Coin Factory App - Privacy Policy

1. Introduction

Welcome to the Coin Factory app ("App"), operated by Coinverse private limited. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our App. By using the App, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, use the App, or contact us for support. This information may include:

• Name: Your first and last name.
• Contact Information: Your email address and phone number.
• Demographic Information: Gender and other optional personal details.
• Payment Information: Details related to in-app purchases or rewards redemption.

2.2. Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

• Device Information: Information about the device you use to access the App, including hardware model, operating system, and version.
• Log Data: Details of your use of the App, such as access times, pages viewed, and your IP address.
• Usage Data: Information about your interactions with the App, such as the features you use and the actions you take.

2.3. Cookies and Similar Technologies

We may use cookies, web beacons, and similar tracking technologies to collect and store information about your use of the App. This information helps us enhance your experience and track usage patterns.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create, maintain, and manage your account.
• App Functionality: To enable features within the App, such as the Spin and Rewards tabs.
• Customer Support: To respond to your inquiries, requests, and support issues.
• Personalization: To personalize your experience, including tailoring content and offers to your interests.
• Analytics: To analyze usage patterns and improve the App's functionality and user experience.
• Security: To protect the integrity and security of the App, including detecting and preventing fraud or other unauthorized activities.
• Legal Compliance: To comply with legal obligations, including those required by Indian law.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App, processing transactions, or providing services to you. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order, or if we believe that disclosure is necessary to comply with legal obligations, protect our rights, or prevent harm to users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and your options regarding your information.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure storage of data. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

7.1. Access and Update Information

You have the right to access and update your personal information at any time through the Profile tab in the App. You can also contact us directly to request corrections or updates to your information.

7.2. Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us directly. Please note that you may still receive non-promotional messages related to your account or transactions.

7.3. Data Deletion

You may request the deletion of your account and personal information at any time through the "Delete Account" feature in the Profile tab. Upon deletion, we will remove your personal information from our active databases, but we may retain certain information as required by law or for legitimate business purposes.

8. Children’s Privacy

The App is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child under 18, please contact us immediately.

9. International Data Transfers

If you are accessing the App from outside India, please be aware that your information may be transferred to, stored, and processed in India, where our servers are located, and where our central database is operated. By using the App, you consent to the transfer of your information to India.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will post the updated policy in the App and revise the "Last Updated" date at the top of this document. Your continued use of the App after the posting of changes constitutes your acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes arising out of or related to this Privacy Policy will be subject to the exclusive jurisdiction of the courts located in [City, State], India.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Coinverse private limited
• Address: Gali novat ram, Choti sabzi mandi, Kasganj, India
• Email: shivamvarshney141163@gmail.com
• Phone: +91 9690726215